Shipping

International Shipping


All orders are sent by Air Mail from Canada and the expected delivery is 2 - 3 weeks. Some deliveries can take up to 6 weeks depending on the destination and whether or not the package is held in local customs for processing.

Mother-ease shipping rates are charged according to the actual cost charged by Canada Post.

Duty and VAT may be charged by your local Post Office before you are given your package. Please contact your local Post Office for their policies on packages received from foreign countries.

If during checkout, you do not see your country listed, please send us an email at: diapers@mother-ease.com and we will make it available.

Warranty & Return Policy

 

WARRANTY


 

Mother-ease is proud to offer the best warranty in the cloth diaper industry.


Lifetime Warranty on Cloth Diapers & Covers for the following components:

Snaps
Elastics

Poly Urethane Laminate - PUL

Mother-ease® strives to please its customers by providing them with durable, well designed diapers and covers. We warrant our diapers against defects in materials and workmanship for a period of one year from the date of purchase. We warrant our covers against defects in materials and workmanship for a period of six months from the date of purchase. This warranty is available to the original purchaser of our products.


Except when caused by manufacturing defects this warranty does not cover leaking, diaper odor or normal wear and tear.

Please be sure to follow our detailed care instructions paying special attention to the use of detergents. Warranty is void when detergents containing harsh solvents such as hydrogen peroxide or sodium per carbonate are used on diapers containing natural fibers (cotton, bamboo).


Note - Our Training Pant elastics are not included in the Lifetime warranty on elastics.

 


 

 

RETURN POLICY

 

Mother-ease® will provide a full refund, less actual shipping costs, on unused, unwashed, resalable products for a period of 6 months from the date of purchase.  Please call for authorization before shipping back your order and include your receipt with the return.


Introductory Offers
    Wizard Duo Trial Pack - One Size
    Wizard Duo Trial Pack - Two Size
    Wizard Uno Intro Offer
    Wizard EasyStuff Intro Offer
    EconoME Intro Offer
    Fitted Introductory Offers
Wizard Cloth Diapers
    Duo Diaper - One Size
    Duo Diaper - Two Size
    Duo Diaper - Newborn
    Duo Night Time Pack
    Duo Cover
    Uno Diaper
    EasyStuff™ Diaper
Fitted Cloth Diapers
    EconoME
    One Size™ Diaper
    Sandy's™ Diaper
    All in One Diaper
Fitted Diaper Packages
    Starter
    Part Time
    Complete
    Convenience
Fitted Diaper Covers
    Air Flow™ Snap Covers
    Rikki™ Wrap
    Rikki Slim
    Cover Special
Absorbent Liners
    Sandy's Liners
    Snap In Liners™
Diapering Accessories
    Package of Stay Dry Liners
    Cloth Wipes
    Wet / Dry Bag
Other Products
    Swim Wear
    Training Pants
    Bedwetter Pants
    Reusable Nursing Pads
    Wash Mitts
    Reusable Shopping Bag
    Receiving Blankets

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Any questions? Call us Monday - Friday 9:00am - 4:30pm EST

1-800-416-1475
or
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